PETRONAS STUDENT ADVISOR OFFICE

Australia & New Zealand

HANDBOOK

Scholars’ Handbook

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UPON ARRIVAL

  1. Do not forget to collect all your baggage and personal belongings at the airport.
  2. Please ensure that all personal travel documents are kept safely. Do not let them out of sight.
  3. Check that your passport is appropriately stamped before leaving the immigration counter.
  4. Please make every effort to arrange for accommodation prior to enrolment. The University should be able to assist on this matter.
  5. Select the type of bank account that is economical to maintain.
  6. Register for your health insurance. This may be done through the University.
  7. Complete the personal particulars form and send it to Student Advisor by the end of the second week of arrival.
  8. Please attend the university’s orientation/induction programme.
  9. Please attend all briefings conducted by PETRONAS’ Student Advisor.

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ALLOWANCES

Scholars will receive a monthly allowance, which will be credited directly into their bank accounts. As such, it is very important for scholars to update their account information as and when there is any change.

Scholars are eligible for the following allowances throughout the duration of studies:

  • Living allowance
  • Book allowance
  • Instrument allowance
  • Computer loan
  • Thesis (final year project)
  • Tuition Fees
    - All tuition and examinations fees are paid directly to the university.
  • Accommodation fees
    - Scholars are required to stay at the University’s residential village or at any accommodation arranged by the University.
  • If the scholars are paying their own rent, they shall receive 100% of the monthly allowance.
  • If PETRONAS is paying for the rent, the scholars shall receive 60% of the monthly allowance.
  • If the accommodation includes catering, the scholars shall receive 40% of the monthly allowance.
  • Settling-in allowance
  • Clothing allowance (once-off)
  • End of study allowance
  • Economy air ticket at the beginning of study
  • Home Leave Passage
    - Economy air ticket to Malaysia and back to the University once throughout the study period.
  • Economy air ticket from the University to Malaysia at the end of the study period.

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REIMBURSEMENT

  • Medical Consultation

In countries where there are medical insurance schemes, it is compulsory for scholars to obtain the medical insurance. PETRONAS will only reimburse after a claim is made with the insurance provider.

  • Prescription

Make a claim from the insurance provider first before submitting a claim for the balance from PETRONAS.

  • Dental Care

PETRONAS will only reimburse for dental extraction and filling.

  • Visa

PETRONAS will reimburse the visa application fees (extension/renewal).

  • Insurance

PETRONAS will reimburse for the health insurance coverage, which is renewable every year (Please renew and claim later).

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DURING YOUR STAY

1. Examination Results

  • Scholars are required to forward a copy of the exam results to the Student Advisor notwithstanding that the Universities will usually send a copy of Semester results to Sydney office.
  • Scholars are subject to Consequence Management matrix as follows:

table

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2. Change of Addresses

Please inform the Student Advisor when there is any change to your address; whether in Malaysia or Australia or New Zealand.

3. E-mail Address

Please keep the Student Advisor informed of your email address. This will be the main form of communication between scholars and the Student Advisor. Indicate your full name and University when communicating via email.

4. Meeting with the SA and Management Representatives

Scholars are required to attend meetings with the Student Advisor and/or with any Management representatives. Plans for vacations and holidays should be secondary to these meetings.

5. Accommodation

Scholars should seek approval of the Student Advisor first, should you need to change your accommodation of which the rental have been paid for by PETRONAS.

Scholars are reminded to enter into a lease agreement within the study period. PETRONAS shall not be responsible for any rental for lease agreement beyond the study period. Do be aware that policies of accommodation and facilities may vary depending on location/type of accommodation.

6. Personal Safety and Health

Scholars are advised to look after their personal safety and health. Here are some tips:-

  • Lock up when leaving your room/house.
  • Keep your passport, IC and other important documents under lock and keys.
  • Avoid walking alone at night.
  • Avoid withdrawing cash from the ATM alone especially at night.
  • Stay healthy by eating good food and exercising regularly.

7. Personal Finance

Scholars are advised to spend wisely.

8. Deferment/Extension

Scholars are required to complete their studies within the time period stated in their sponsorship offer letters and agreements. However, should they face difficulties in their studies and need to extend their stay; they must apply to the Student Advisor either for an extension of sponsorship duration or deferment of reporting to Education Sponsorship Unit.

All relevant documents should be submitted together eg: study plan, support letter from Programme Head or University.

These applications will be reviewed on a case by case basis. All cases will be prepared and submitted to KLCC Office for approval.

9. Visa Extension

Please contact the Australian or New Zealand Department of Immigration (DIMIA) to apply for extension of your study visa. You are to comply with all the requirements pertaining to its application.

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INDUSTRIAL TRAINING

Scholars are encouraged to undergo industrial training related to their respective fields of study. Places for industrial training are limited, depending on the availability at various departments and subsidiaries within PETRONAS. However, scholars may also seek placement with organisations in the country where they are studying.

Please note that PETRONAS will not provide the air ticket. Scholars are advised to plan the usage of their Home Leave Passage for practical training purpose.

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Application Procedure:

For industrial training application in PETRONAS Group, students are required to fill up the form which is available on-line in our corporate website.

Please browse our PETRONAS Website at www.petronas.com >> Education >> About us >> Education Sponsorship Unit >> What we offer >> INDUSTRIAL TRAINING to know more about the requirements to apply for the Programme.

For your info this Industrial Training Programme is catered for Malaysian Students or PETRONAS Sponsored students undergoing their Degree Course, in Local or Overseas Higher Learning Institutions (HLI), where Industrial Training is mandatory part of the course.

Places are subject to vacancies and priority is given to PETRONAS sponsored students.

Trainees are advised to submit their application early (3 month before) or at least 90days before their training start date.

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COMPLETION OF STUDY

  • End of study : Scholars are required to return home immediately upon completion of studies. They will be paid an allowance which is 60% of their monthly allowance, for the expenses incurred in shipping their personal belongings home.
  • Air ticket: Scholars are advised to inform the Student Advisor two months in advance on their expected date of return to ensure that the flight reservations will be confirmed as requested.
  • Bank Account: Scholars are reminded to close their bank account(s) before departing home. This is to avoid incurring a negative balance arising from bank service fees.
  • Letter for the Customs: Scholars are advised to put in a written request for a Custom Letter from the Student Advisor certifying that the items to be shipped back are their personal belongings.

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REPORTING UPON COMPLETION OF STUDIES:

Please refer to the latest announcement on reporting upon completion of studies effective from 1st May 2009.